Purr Memo

How do I unlock all premium content?

Tap any locked cat template or paw variant in the app to open the unlock screen, then complete the one-time in-app purchase. Once purchased, all current and future premium content is yours forever — no subscription, no recurring charges.

My memo photo isn't showing up.

Photos you add are stored locally on your device and never uploaded anywhere. If your photo isn't appearing, try these steps:

• Make sure you tapped Add Photo in Settings and completed the crop step.
• If the photo still doesn't show, try force-closing and reopening the app.
• If it continues, please email us with your device model and iOS version.

"Save Image" didn't work in the share sheet.

When you tap Save Image for the first time, iOS may ask for permission to add photos to your library. If you tapped Don't Allow, you can re-enable it in Settings → Purr Memo → Photos → Add Photos Only on your iPhone, then try again.

How do I save or share my memo?

From the Share screen, tap Share to open the standard iOS share sheet. From there you can save the image to your Photos app, send it via Messages or Mail, or post it to social media.

I lost all my settings after reinstalling the app.

App settings and memo photos are stored on your device, not in the cloud. Reinstalling the app clears them. Your in-app purchase is safe, though — tap any locked cat template to open the unlock screen, and tap Restore Purchases to unlock again.

The app is crashing or acting strange.

Try force-closing and reopening the app, or restart your device. If the problem continues, please email us with your device model and iOS version, and a brief description of what happened.

Does the app collect my data?

No. Everything runs on your device. We don't collect personal information, and photos you add are stored only locally. See our Privacy Policy for details.